1. It has the capability to offer online, story-based, multimedia training; cutting-edge simulated attacks; our partners have access to a suite of posters; and interactive quizzes are available to those who wish to fold classroom-based training into their security awareness campaigns. It also allows participants to ask questions in real time. Your employees should also be trained in the actions that they need to take after a breach has occurred, since the cost of being unprepared and doing nothing as a result is incredibly high. read more. While children might be reluctant to learn new things, Adult Learning Theory credits adults with an internal desire to learn new and helpful information. Posters and handouts rarely cost more than printing and paper costs. Some, like clear desk and data handling policies, should be part of internal processes. , there is no direct genetic link passing reading skills from one generation to another, and as individuals we must rewire our brains to become literate beings. We believe truly countering threats requires a unified approach; one that makes use of modern technologies such as AI and innovative cognitive techniques to increase awareness, change behaviour and develop culture for the better. Online training therefore helps you harness the power of things like video and visual aids while also offering vital time for self-reflection – where users’ thoughts can move beyond receiving messages into the potential applications of the building blocks of security. It costs less per attendee than classroom-based training, too. What’s more, online training has begun to incorporate the feedback loops so valuable classroom-based training into its online model. Also known as Adult Learning Theory, Andragogy was first developed by the American educator Malcolm Knowles, and posits that adults actually learn in an entirely different manner to children. In 2012 the average cost of a data breaches was US$ 5.5 million. Users can learn at their desks during quiet periods. Bite-sized content blocks allow people to put learnings into practice immediately. Mobile Learning: How Secure Is Your Information. In 1998, Evan Goldberg revolutionised an industry. The CybSafe platform changes users behaviour through behavioural science learnings – often referred to today as “nudge” theory, and used by advanced governments all around the world. Numerous psychological learnings suggest simulated attacks can be seriously powerful methods of transmitting a message, cementing messages in users’ minds and changing long-term behaviour. Check the Book "eLearning to Achieve Business Goals". Schema explain why we behave differently in different situations – because we frequently do. At CybSafe, we strongly believe reducing the risk of a breach takes a lot more than traditional, tick-box training. Your staff will understandably fall out of the appropriate practices throughout the year, and will need gentle reminders and training to get back on track. Before we begin, here is a recap of what security awareness training is. To protect themselves against this threat, business owners conduct security awareness training. Unfortunately, right now it focuses too much on awareness and too little on practice.” This article aims to help you to re-imagine the human part of your information security training, putting your program into practice for a modernized approach that can truly help you to fight off cyberthreats. Types of Training Methods. At CybSafe, we strongly believe reducing the risk of a breach takes a lot more than traditional, tick-box training. For many humans, reading is hard. Cyber security awareness training is essential knowledge that enterprises can’t afford to overlook. We believe truly countering threats requires a unified approach; one that makes use of modern technologies such as AI and innovative cognitive techniques to increase awareness, change behaviour and develop culture for the better. Being aware of one’s surroundings is the greatest form of self-defense. Many organizations do this today and it not only improves the entire security ecosystem it can also generate valuable intelligence. Simulated attacks are about as emotionally engaging as security awareness training can be. It has the capability to offer online, story-based, multimedia training; cutting-edge simulated attacks; our partners have access to a suite of posters; and. Customer security awareness training. Today's high-tech world brings both advantages and challenges to businesses. Listed below are the 5 types of training methods available for creating awareness on information security among employees. There are several key areas which need to be addressed under the umbrella of “Security Awareness Training”. The CybSafe platform changes users behaviour through behavioural science learnings – often referred to today as “nudge” theory, and used by advanced governments all around the world. The disruption inherent in classroom-based training, combined with the costs of classroom-based training, mean such training usually only takes place annually at best – raising questions over how much of the training attendees will be able to recall 11 months down the line, and how much of the guidance will remain relevant a year on. CybSafe, for example, has a feedback loop built in. Training employees to become more security aware is a great way to combat this type of attack. Security Awareness Training. In reality, many of today’s CISOs use a mixture of all of the above to address the human aspect of cyber security – an approach we advocate at CybSafe, and an approach advocated by expert academics such as, Indeed, the CybSafe platform was developed with blended learning in mind. There are many options, including: 1. Information security officers and administrators can monitor who has done what and when and, by looking at test results, they can identify areas of the business that are more at-risk than others. Therefore, a company that allocates funds for cyber security awareness training for employees should experience a return on that investment. The major advantage of classroom-based training is the immediate feedback loop both class instructor and attendees receive. Every organization will have a style of training that’s more compatible with its culture. Some who provide online security awareness training are training specialists. In doing so, those in security can offer support to those who need it… before it’s too late. These powerful unconscious thoughts aren’t easy to override… but they can be shaped by emotional experiences. Useful hints can be tips and reminders that are pushed on to the user screens when they log in. For many humans, reading is hard. Despite the potential of simulated attacks, they remain a method of security awareness training that divides opinion. In previous blog posts in this series , we’ve advised you to think like a marketer and sell security to your users; we’ve also stressed the need for immersive training … Online security awareness training is usually a staple in a chief information security officer’s (CISO’s) arsenal, although what it actually is can vary wildly from provider to provider. The presentations and resources on this page will provide you with information to help keep your computer and information secure. Unlike other forms of security awareness training, visual aids usually aren’t interactive. Humans never evolved to read. While Adult Learning Theory is a widely accepted theory, classroom-based training goes against more or less all of its conclusions. UC Cyber Security Awareness Training - required for UC employees. And while videos might be expensive to produce at the outset, they’re extremely scalable. Phishing Security Awareness Training: 15 Types of Phishing Attacks You Should Know in 2020. Cybersecurity Awareness Training for Employees. One such example is Webroot Security Awareness Training. Because they take place as part of day to day job roles, simulated attacks have the potential to change our pre-existing “workday” schema to ensure security remains top of mind while working. Their security awareness training is now a distant memory buried in a pile of other dull corporate training they’ve been forced to endure over the years. Users can – and do – submit feedback and questions, and they get answers from experts who have time to draft considered responses. Some see this as a positive (and, under the right circumstances, we agree). In doing so, employers become ‘compliant’. Security awareness training is a way to achieve a level of knowledge that gives you control over security threats – but how effective is this type of training? One such learning is the concept of schema. Resource challenges and environmental contexts often force those in security to decide which method or methods to include in awareness campaigns – and in which quantities each should be employed. Attacks have proved to be the most dangerous threats that can affect the organizations. Network Security. There can also be a Q&A period for the training program. At a cocktail party, for example, we might smile politely and nod while attempting to find common ground with friends of friends. Going even further, the theory states adults seek to apply their learnings immediately, as opposed to storing up knowledge that might be applied at a later date. It’s certainly difficult to see how simulated attacks aid short-term productivity. Participants’ responses to the attacks are monitored. Through simulated attacks 4. The report … Generally speaking, traditional security awareness training is delivered in one of four ways: 1. Copyright © 2020 CybSafe Ltd. All Rights Reserved. When things become stale instructors can introduce a quiz, for example. Tips like “Never keep your password in a place that can be viewed by anyone besides you”. We’re a British cyber security and data analytics company. KnowBe4 Security Awareness Training: KnowBe4 is a training program that enhances the awareness of security threats by providing tools to simulate attacks on employees. Classroom-based training 2. As opposed to printed visual aids and one-off workshops, online training is dynamic. Visual aids are also easily referred to and ever-present. Finally, advanced training should not just map out how it increases awareness and changes user behaviour, but how it helps nurture a culture of security, too. Visual aids, again, are just what they sound like – visual pointers offering bite-sized security advice. And, as discussed above, simulated attacks can be emotional experiences. Evan... We are CybSafe. 2. Conversely, processing both visual aids and audio is easy. As a society, we know testing aids recall (hence most security awareness training campaigns incorporating some form of testing) and yet, with visual aids, often no testing takes place. What can be done about this issue? Ongoing awareness exercises: Throughout the year, as well as in advance of annual training, various awareness exercises, like phishing simulations, may be conducted. Security Awareness Training – The Facts. Social Media Compliance. Credential harvesting, OAuth attacks and other types of cyberfraud distributed via social engineering scams have the potential to destroy a business and its reputation. Security awareness training is necessary to help users identify threats to information security and take proper action in response. The different types of security officer training vary depending on the training center, the requirements of the company hiring the security officer, and any specialty the officer may want to pursue. Today, simulated attacks usually take the form of, At least one of the purposes of security awareness training is to encourage people to behave in a secure manner. GDPR, for example, brought in stringent regulations on processing and controlling data, so we responded by introducing a GDPR module to our cyber awareness platform. Web-based Training Despite its advantages, the overriding drawback of the classroom-based approach is its questionable effectiveness. Compared to classroom-based training, online training is arguably less disruptive to the working day. Infographic: how you can install spyware into your system. Course content can usually be referred to at any point, and advanced solutions routinely prompt users to do so. The presence of 22 players kicking a ball 50 yards away is something that lets us know it’s OK to scream; gentle jazz and canopies call for decorum. Some see this as a positive (and, under the right circumstances, More advanced online security awareness training uses multimedia to change behaviour and, The pros of online security awareness training, In doing so, those in security can offer support to those who need it…, The cons of online security awareness training, Advanced training, first of all, will usually explain not just that it changes user behaviour, but. In the past, CISOs might have opted for just one of the above methods of training. Sign up to our newsletter for the latest cyber security news, views and insights. When new threats emerge or new regulations come into force, new modules can be bolted on to existing security courses. In the past, CISOs might have opted for just one of the above methods of training. A great many compliance-based packages remain prevalent today, and it isn’t always easy to tell the difference between training built to decrease the incidence of breaches and training designed to appease regulators. How to tackle the issue of Information Security? The costs of staff away-days isn’t one that can be easily ignored, and neither is the cost of hiring specialist instructors. Using a classroom for security awareness training can be beneficial due to the readiness of someone to answer questions in real time. Visual aids are also entirely one way: there’s no feedback loop between those sending the message and those receiving the message. That said, there are some tell-tale signs. They don’t necessarily cost a great deal, but they do typically require assistance from a third party, and therefore a security awareness training budget to implement. More advanced online security awareness training uses multimedia to change behaviour and reduce the risk of suffering a breach. Founded in 2007 by certified security professionals with more than 25 years of experience who work with the experts in instructional design and multimedia, and interactive design, to create truly effective security awareness training for employees. 5 Tips for Effective Online Compliance Training. We also believe that, by taking a unified approach, companies can empower their people not just to avoid threats, but to become an active defence in the fight against cyber crime in their professional and personal lives. Classroom-based training replicates the principle teaching method used in primary and secondary education throughout places like the UK. During classroom-based training, adults are assumed to have no interest in learning new things, are spoon-fed information and are asked to store up their learnings to use at a usually unspecified later date. Listed below are the 5 types of training methods available for creating awareness on information security among employees. Where classroom-based training sees adults as dependent on instructors, online training allows people to take control of their own learning. Studies show that, 24 hours a day, 7 days a week, our behaviour is influenced by our external environment. Engage your users and turn them into a strong line of defense against phishing and other cyber attacks. Another benefit of online training is its advanced analytical capabilities. Screaming at a cocktail party would be patently ridiculous – so what is it that guides our behaviour in the two situations? Infographic showing how you can install spyware into your system while communicating with scammers. Security awareness training policy for specialized personnel will differ in any organization depending on specific roles available at that institution. Today, simulated attacks usually take the form of simulated phishing emails, simulated text messages or “misplaced” USB sticks temptingly labelled things like “bonus payments” or “Corfu 2018 – private”. Classroom-based training also comes with a relatively substantial price tag. Instead, it is considered by some to shoehorn a learning model developed for children into a potentially inappropriate setting. These training methods can facilitate the employees in having a good understanding of the company security policy and procedures. The security specialists behind simulated attacks attempt to trick people in the same way malicious actors might. In fact, it’s something humans can do inherently. “If done efficiently, security awareness training helps fend off cyberattacks like a shield. If your security awareness training provider also offers food hygiene standards training, alarm bells should start ringing. Unlike almost all other forms of security awareness training, simulated attacks do exactly that. Compared to written messages, visuals aids are usually simple to process, helping you communicate complex information quickly without overwhelming training participants. The way we see it, technology has changed our lives – so it’s time we started thinking about changing our approach to make the most of they way people interact with technology. Similarly, according to the theory, motivation to learn amongst adults is in fact internal. The cornerstone of any training program is effective training materials. At a football match, meanwhile, we might scream encouragement at nearby players from the top of our lungs. At CybSafe, we do so by feeding insights from psychology and behavioural science into our unified cyber awareness platform, improving user awareness, changing user behaviour and developing a culture of security – the ABC of cyber security. As you’d expect, they can therefore be easily ignored. If you want to change security behaviour, stop thinking like a security professional, start thinking like an entrepreneur. In this post, we consider the four different types of, Humans never evolved to read. You can develop these internally, use free resources such as the CDSE Security Awareness Hub, or partner with awareness training platforms such as SANS or InfoSec Institute.. Advanced training will also be offered by security specialists, as opposed to training specialists. Participants can ask for clarification or request further information and bespoke advice as necessary – and receive responses instantly. Simulated attacks are dummy attacks aimed at users, designed to test people’s response to threats “in the field”. Types of topics covered by security awareness training. This is what we can learn from his story. Where classroom-based training assumes adults are unmotivated to learn, online training allows them to learn at their own pace. A maximum threat to Information Security actually comes within an organization due to lack of knowledge or trainings on Information Security to the employees. All users need to know how to protect against threats and stay up to date on the latest types of attacks. Classroom-based training also helps promote a culture of security. They typically take the form of posters on topics such as secure passwords, handouts covering phishing scams or videos explaining things like the dangers of public wi-fi. Among the types of attacks that workers often fall for, "phishing, spear-phishing and/or whaling" is number one, according to Dan Lohrmann, CSO at security awareness training provider Security … ... Block attacks with a layered solution that protects you against every type of email fraud threat. Infographic: The 4 different types of security awareness training. Classroom training: This allows instructors to see whether learners are engaged throughout the process and adjust accordingly. Smart online training even builds breaks in to allow users to do things like update insecure existing passwords. Security Awareness Training (SAT) platforms offer testing and training to help employees spot these phishing attacks. Gartner’s Magic Quadrant for computer-based security awareness training generally focuses on enterprise-type customer deployments. Security Mentor, Pacific Grove, Calif. One of the best ways to make sure that employees will not make any costly errors to Information Security is to provide information security training. By that token, they can arguably do more to shape our behaviour than any other method of security awareness training that currently exists. It has been important for companies to assess and detect cyber risks regarding phishing. As Maryanne Wolf points out in her book Proust and the Squid, there is no direct genetic link passing reading skills from one generation to another, and as individuals we must rewire our brains to become literate beings. At least one of the purposes of security awareness training is to encourage people to behave in a secure manner in their day to day job roles. One of the biggest challenges companies face is cybercrime. Compared to classroom-based training, visual aids are relatively inexpensive. New Jersey, United States,- The Security Awareness Computer-Based Training Market report provides an in-depth analysis of the current and future state of the Security Awareness Computer-Based Training industry. It was 1998. Security awareness is the knowledge and attitude members of an organization possess regarding the protection of the physical, and especially informational, assets of that organization.Many organizations require formal security awareness training for all workers when they join the organization and periodically thereafter, usually annually. While online training is digital by definition, online training can take the form of digital text, digital video, digital audio and digital quizzes. Others are security specialists. The research of nobel-prize-winning psychologist Daniel Kahneman suggests, for the most part, our behaviours are governed by unconscious thoughts. One such example is to create a catchy password security poster, one says to change it often, another says not to leave passwords lying around, and another one says not to share them with friends. are available to those who wish to fold classroom-based training into their security awareness campaigns. We also believe that, by taking a unified approach, companies can empower their people not just to avoid threats, but to become an active defence in the fight against cyber crime in their professional and personal lives. Cloud Security. Classroom-based training is exactly what it sounds like. Classroom-based training conflicts almost entirely with Andragogy. Some argue that classroom-based learning almost entirely ignores Adult Learning Theory. 2020 was an important year regarding cyberattacks that brought losses resulting in hundreds of millions of dollars globally. Some corporations offer both live and web-based training and utilize a variety of methods such as simulation games as the interaction is two-way. There’s an epidemic of cyber security threats; no one’s data is safe. The Security Awareness Computer-Based Training Market Report presents emerging trends and market dynamics regarding drivers, opportunities, and challenges. They also help ensure businesses are legally compliant for data protection. If your security awareness training provider also offers food hygiene standards training, alarm bells should start ringing. Other corporations offer videos, web-based training, and live trainers etc. 3 Successful ERP Training Best Practices You Can Depend On, From Whoa to Wow! If company heads are willing to pull entire teams away from their normal roles for an entire day or more to talk solely about information security, it’s likely people are going to see security as a true organisational priority. Others, such as awareness of phishing attacks, are harder to educate people on as they are not necessarily thinking about the training they have been on, when they are reading through their emails. Security Education. Some feel simulated attacks are both unproductive and immoral – two understandable arguments. Advanced training, first of all, will usually explain not just that it changes user behaviour, but how it changes user behaviour. Like classroom-based training, their mere presence can contribute towards a culture of security. Online training is Adult Learning Theory in practice. Security awareness training is an important part of UCSC's IT Security Program. Users read about best practice security and answer some questions on the subject shortly afterwards. When attendees become distracted, instructors can initiate short breaks. CybSafe, for example, offer a platform grounded in psychology and behavioural science which specifically addresses the human aspect of cyber security. One of the best ways to make sure that employees will not make any costly errors to Information Security is to provide information security training. Here are six security awareness training topics you should consider reviewing with your team in order to bolster your security strategy.. 1. Learn about the latest network security threats and the best ways to protect your enterprise through security consulting and risk management solutions. Visual aids (including video) 3. 9-1-130 & 131, Sebastian Road, Secunderabad - 500003, Telangana, India. KnowBe4 provides its customers with baseline testing to help clients understand security weaknesses that exist so that training content picked can address those weaknesses. From the former, compliance-based training that is little more than tick box is commonplace. Read more to learn all about security awareness training and what you can expect from it today! As Maryanne Wolf points out in her book. Security awareness training is not a one-size-fits-all solution. Others, however, think otherwise. As training goes, online security awareness training is almost the mirror image of its classroom-based equivalent. A secure network involves two facets: strong user credentials and controlled access. In reality, many of today’s CISOs use a mixture of all of the above to address the human aspect of cyber security – an approach we advocate at CybSafe, and an approach advocated by expert academics such as Dr. Emma Williams of the University of Bristol. To us, that doesn’t mean rehashing the same, tried-and-failed awareness campaigns in order to achieve compliance. Your company’s cybersecurity procedures must be reinforced regularly to stay effective. These websites consists of areas that need to be covered like organization’s security policy, file sharing and copyright desktop security, wireless networks, and password security. it changes user behaviour. If those who do take the time to read visual aids have any questions or queries, both are likely to go unanswered. Reminders such as change password or run virus scan etc. ... Infographic showing 7 reasons why security awareness training is important. Depending on the nature of the organization, it may make sense to provide security awareness to training to customers as well as employees. Attendees are taken away from their usual roles and, for at least a few hours, take part in a workshop which sees an instructor lead them through the ins-and-outs of at least one security topic. Organizations should start realizing the need for Security training. Why security behaviour change campaigns fail, and how to make sure yours doesn’t, Introducing security behaviour risk analytics from CybSafe. Being security aware is not just about knowing what a phishing email looks like – although this is part of it. Finally, the infrequency of classroom-based training further jeopardises its potential efficacy. Recently the new General data protection regulation (GDPR) took effect in Europe. Security awareness training is a great idea for a company that wants to tighten up their computer security, but what exactly is it? But on the other hand, there are some security awareness training solutions that are purpose-built for MSPs in the SMB sector. After implementation, they can quickly fade into the background. Similarly, attendees get to probe instructors throughout. Furthermore, if all employees get training in cyber security practices, there will be less likelihood of lapses in … Computer-based training. This type of training involves teaching employees about cybersecurity and the top practices for optimizing it. Security awareness training has entered the ring allowing us to play the cybercriminals at the own game, and win. Not only is GDPR compliance necessary for all companies, but this new regulation also makes it mandatory for many companies to assign a dedicated Data Protection Officer (DPO) to handle their data security affairs. Simulated attacks are dummy attacks aimed at users, designed to test people’s response to threats “in the field”. Indeed, the CybSafe platform was developed with blended learning in mind. Training is available online, at a training center, in-house or on-site, or any combination of these. Security Awareness training is essential for companies but can be a daunting task. Instructors can quite clearly gauge attendee engagement and adjust training accordingly. It is not always dissatisfied employees or corporate spies are a threat but, it is the untrained employees who can cause damage to organization. With proper security awareness training, your employees can learn how to take preventative measures against data breaches and other security threats before they become serious. The marginal cost of serving an existing video to another person is often next to nothing, and some companies specialise in doing just that. Finally, advanced training should not just map out how it increases awareness and changes user behaviour, but how it helps nurture a culture of security, too. Unlike almost all other forms of security awareness training, simulated attacks do exactly that. In this post, we consider the four different types of security awareness training in turn, the pros and cons of each, and an alternative, increasingly favoured approach.